IT Services
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IT Services
Zen Computer Shop provides friendly, professional IT services for homes, businesses and schools throughout Somerset. From fixing a slow Windows PC or repairing a Mac, to installing a complete business network, migrating an organisation to Microsoft 365 or providing ongoing IT support, our experienced team can help. We support home users, businesses and educational organisations and can provide assistance in our workshop, remotely or at your premises.
Home & Business Networking
Reliable networking is at the heart of modern IT. We install, upgrade and troubleshoot wired and wireless networks for homes and businesses.
Our networking services include Wi-Fi installation and improvement, wired Ethernet networks, network switches and routers, wireless access points, guest networks, VLANs, network-attached storage (NAS), broadband and internet troubleshooting, and connectivity between buildings and sites.
Whether you have one room with poor Wi-Fi or need a complete network designed for your business, we can help plan and install a practical solution.
Microsoft 365, Email & Migrations
We supply and support Microsoft 365 for businesses and organisations, including licensing, setup, migration and ongoing administration.
We can help with Microsoft 365 Business licensing, Exchange Online email, Outlook, OneDrive, SharePoint, Teams and Microsoft cloud services.
We also undertake mailbox and data migrations, including moving organisations from existing email providers or legacy systems to Microsoft 365, and can assist with domain names, DNS and email configuration.
Backup & Data Protection
A good backup is something you hopefully never need — but when you do, it can be invaluable.
We can design and configure backup solutions for individual computers, businesses and organisations, including local backups, cloud backups, NAS storage and combinations of local and off-site backup.
We can also review existing backup arrangements to make sure they are actually working and that important data can be recovered when needed.
User Support
Sometimes you don't need a new computer or a new network — you simply need someone who knows how to fix the problem.
Our technicians provide remote and onsite IT support for Windows PCs, Macs, printers, email, Microsoft 365, networks, software and the everyday technical problems that get in the way of your work.
We support individual users as well as entire organisations and aim to explain problems and solutions in straightforward language.
Business IT Support
Zen Computer Shop provides IT support for small and medium-sized businesses throughout the local area.
We can act as your IT department, providing day-to-day user support alongside management of computers, Microsoft 365, email, networking, Wi-Fi, security, backups and other technology.
Support can be provided remotely, onsite or through our workshop depending on the problem. Because we're local, when something genuinely needs somebody standing in front of it, we can be there.